Privacy Policy | SDN Marine Pty Ltd

Last updated: 30 July 2026

Company: SDN Marine Pty Ltd (ABN 93 699 934 257, ACN 699 934 257)

Operating state: Western Australia (WA)

1. Introduction

SDN Marine Pty Ltd ("we", "us", or "our") is committed to protecting the privacy of individuals whose personal information we collect. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing or using the website at sdnmarinepty.site (the "Site"), or by engaging our marine services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree, please do not use the Site or provide us with any personal information.

2. What Personal Information We Collect

We may collect the following types of personal information:

Contact information: name, email address, phone number, postal address, and vessel details.
Service-related information: vessel registration, hull identification number, engine serial numbers, service history, and repair requirements.
Financial information: payment details processed through third-party payment providers (we do not store full credit card numbers).
Communications: any messages, feedback, or correspondence you send to us.
Website usage data: IP address, browser type, operating system, referring URLs, and pages viewed (collected automatically).

3. How We Collect Your Personal Information

We collect personal information in the following ways:

When you contact us via the Site, email, phone, or in person.
When you request a quote, schedule a service, or make a purchase.
Through cookies and similar tracking technologies (see Section 6 below).
From third parties where lawful to do so (e.g., referral partners).

4. Purpose and Legal Basis for Processing

We use your personal information for the following purposes:

To provide and manage our marine services.
To communicate with you regarding your enquiries, quotes, bookings, and services.
To process payments and issue receipts or invoices.
To comply with our legal and regulatory obligations under Australian law.
To improve our website, services, and customer experience.
To send you marketing communications (only where you have consented or as permitted by law).

5. Disclosure of Personal Information

We may disclose your personal information to:

Service providers: third parties who assist us in operating our business, conducting services, or serving you (e.g., payment processors, IT providers, logistics partners).
Legal and regulatory bodies: where required by law, subpoena, or to protect our rights, property, or safety, or that of others.
Business transfers: in connection with a merger, acquisition, or sale of all or part of our assets, provided the receiving party agrees to be bound by this Privacy Policy.

We will take reasonable steps to ensure that any disclosed personal information is handled in accordance with the APPs.

6. Cookies and Tracking Technologies

The Site uses cookies and similar technologies to enhance your experience and for analytics purposes:

Essential cookies: necessary for the Site to function (e.g., session management, security).
Performance cookies: help us understand how visitors interact with the Site (e.g., page views, error messages).
Functional cookies: remember your preferences (e.g., region, language).

You may disable cookies through your browser settings, but this may affect the functionality of the Site. We do not use any third-party tracking or advertising cookies.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, and loss, and from unauthorised access, modification, or disclosure. This includes:

Implementing appropriate technical and organisational security measures.
Restricting access to personal information to authorised personnel only.
Maintaining secure premises and electronic systems.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by law. When your personal information is no longer needed, we will take reasonable steps to delete it, subject to any legal obligations to retain it.

9. Your Rights Under the APPs

You have the right to:

Access: request access to the personal information we hold about you (APP 12).
Correction: request that we correct inaccurate, out-of-date, or incomplete personal information (APP 13).
Complaints: lodge a complaint with us if you believe we have breached the APPs, and to have the breach dealt with.

To exercise these rights, please contact us using the details in Section 11 below. We will respond to your request within a reasonable period, typically 30 days.

10. International Transfer

Your personal information may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of Australia. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy and the APPs.

11. How to Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or wish to make a complaint, please contact us:

Email: [email protected]
Company: SDN Marine Pty Ltd
ABN: 93 699 934 257
ACN: 699 699 934 257
State: Western Australia (WA)

We will respond to your enquiry promptly and in accordance with the APPs.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.